INTERVIEW

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Ingrid E. Olsen, Chief People Officer 

Inovalon

BIO

Ms. Olsen serves as Chief People Officer for Inovalon. In this role, Ms. Olsen is responsible for all aspects of the strategy and processes of building, developing, maintaining, engaging, and supporting Inovalon’s exceptional team of personnel and their achievement of the Company’s mission, professional growth, and fulfillment.

Prior to joining Inovalon, Ms. Olsen served as the Chief Integration and People Officer for OnRobot, a global robotics technology company based in Europe, where she was responsible for driving all operational and cultural integration activities for corporate acquisitions, human resources, and global sales coverage expansion.

Prior to this role, Ms. Olsen served as Vice President, Strategy and Go-to-Market for the EMEA Enterprise of Dell EMC. In this role, Ms. Olsen was responsible for the integration activities of Dell EMC across the EMEA Enterprise and the associated go-to-market strategy for the associated $4 billion business covering 1,400 enterprise accounts across 38 countries.

Prior to this role, Ms. Olsen served in a number of expanding management, support, and operational roles at EMC Corporation, a global leader in enabling business and service providers to transform their operations and deliver IT as a service, from 1998 through 2016. During this time, Ms. Olsen served in roles of Market Growth and International Strategy, Strategic Operations, Go-to-Market, and Human Resources for individual countries, regions, and global applications.

Prior to her time at EMC, Ms. Olsen worked for the law firm of Skadden Arps in Boston, Massachusetts, supporting its global corporate mergers and acquisitions practice.

Ms. Olsen graduated with a Bachelors of Arts Degree, Summa Cum Laude, in Political Science and Psychology from Northeastern University in Boston, Massachusetts.

The importance of making HR a partner to the business

Ms. Olsen has reversed long-standing perceptions about HR as a back room liability which only contributed the cost of its overhead, into a business-relevant contributor to the competitive standing of the organization.

Her “BUSINESSRELEVANT HR” methodology aligns dynamic business needs to form a strategic plan to reshape HR operations. 

She deploys this novel enterprise by teaming with a cross-section of functional experts, including client relationship managers, sales and marketing, market research analysts, product design engineers, and technical subject matter experts, viewed acquisition and retention of top talent to attain competitive goals. 

By establishing an HR-led cross-functional teaming methodology to drive talent strategy, Ms. Olsen enabled HR to contribute to the sales and marketing outreach of the business – and thus to the enterprise’s top line performance –  in a meaningful way for the first time in the burgeoning tech sector of the early 2000s. 

As a result of her visionary efforts, Ms. Olsen created an agile HR function which propelled EMC to the fore of the enterprise data management sector as its sales catapulted, leading market pundits to describe EMC as “one of the best kept secrets in tech,” which has “had a profound impact on the IT industry.”  Forbes, https://www.forbes.com/sites/gilpress/2016/09/06/a-very-short-history-of-emc-corporation/#1db4ed115c4a, Sep6, 2016.[1] 

In addition, she herself earned the reputation of a uniquely inventive leader who understood how to leverage the HR leadership platform to achieve record sales.