Dr. Nora Gold • Writer; Publisher & Editor of literary journal Jewish Fiction .net.
Author of three books.
Praised by Alice Munro.
Winner of two Canadian Jewish Book/Literary Awards.
Former professor of Social Work.
Community activist.
Sometimes people avoid being assertive because they confuse assertiveness with aggressiveness and don’t want to come on too strong.
But these two communication styles are very different, and assertiveness leads to completely different (and much more positive) outcomes than aggressiveness.
This infographic describes 4 key features of each communication style.
Do you agree with these descriptions?
And how do you think leaders can encourage assertiveness, but not aggression, in the workplace?
Infographic: AnneShoemaker.com