Psychological Safety – Global Business News

Workplace Psychological Safety

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What’s one behavior or action

you believe has the biggest impact on creating psychological safety in the workplace?

Multiple factors.

Here are some of the most important:

1. RAISE AWARENESS
Raising Awareness is NOT just giving a one-time presentation or sending out an email.

The best way to create a shared understanding of psychological safety is through a

blended approach, incorporating workshops, seminars, and microlearning videos that highlight specific behaviors and language that either build or undermine safety, providing clear examples of both.

2. TRAINING PROGRAMMES
Training Programs are NOT a checkbox exercise or a one-size-fits-all workshop.

They need to be focused on specific development areas, communication skills, emotional intelligence, and leadership behaviors.

They should include role-playing scenarios where people practice responding to difficult situations in ways that encourage openness and trust.

Topics like active listening, giving and receiving feedback, and conflict resolution should be central.

3. PROVIDE A FRAMEWORK FOR ACCOUNTABILITY
This is NOT about creating a rigid system that feels like a “policing” mechanism.

It’s about

setting clear expectations for behaviors, at individual, team and leadership level.

It should involve establishing an agreement that outlines what psychological safety looks like in practice.

This can then be embedded into leadership development programs, performance reviews, and team assessments.

4. LEAD BY EXAMPLE
Leading by example is NOT just about doing the right thing in public.

It’s about leaders modelling the desired behaviors consistently.

This includes being transparent, showing vulnerability by acknowledging their own mistakes, and encouraging others to do the same.

5. ONGOING FEEDBACK AND COACHING
This is NOT about giving feedback only when things go wrong.

Regular feedback loops, coaching, and check-ins are essential to ensure that people and leaders are making the right choices.

This can be done through formal performance reviews or informal, day-to-day coaching.

Peer feedback can be very powerful here!

6. CREATE SAFE FEEDBACK MECHANISMS
This is NOT simply a suggestion box that no-one pays any heed to.

It’s about setting-up systems for anonymous feedback to allow employees to voice concerns about behaviors that may be undermining psychological safety.

Leaders must be able to accept this feedback and take action to address any negative patterns that arise.

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