Leaders have to be intentional about building trust. They have to be trusting and trustworthy.
Here are ways to build and sustain trust:
Empathy: It’s the way to show people you care and is concerned for them. People don’t care what you know but will trust you if they feel you care for them.
Delegation: This is the way you show people that you want them to be better. They trust anyone who shares power with them to make them better.
Consensus: This is where you seek your people’s opinions to make a decision. They will trust you because they know you value what they think and have to say.
Transparency: When you are open to people and show them how you got the results you have or arrived at a decision, they will trust you.
Autonomy: When your people notice that you celebrate them when they take risks even if they make mistakes, they will trust you and continually take more risks.
Feedback: When you are interested in your people growing and improving, they will trust you. Feedback helps them make evaluations and improve their performance.
Communication: This is the fuel of trust. They more you communicate with people, the more you build and sustain trust. Lack of communication destroys trust.
How are you building and sustaining trust in your organization?
-Infographic credits – Eric Sheninger & team
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To be the best leader possible, you have to start with YOU.
According to John Maxwell, “when we work at improving ourselves, we get better on the inside, which then helps us to grow on the outside and help others to do the same.”
Our leadership mindset is essential because, at times, we will feel like we’ve forgotten what it means to lead:
* We may believe that our purpose is to be in charge and take control of the team, attempting to do everything,
* We may think we must impress the boss, peers, or those who report to us, or
* We may talk over others in meetings thinking our point of view needs to be heard the loudest.
Anyone can see through these behaviors and know when we’re insincere, uncertain, or having a bad day. When we do them, they place our credibility at risk and weaken our team member’s resolve to follow us.
Always remember that leadership is about elevating the performance of others within your charge. It’s about them and not you. You can always tell someone how good you are at leading others; however, it will be the success of your people that proves it.
A leadership mindset is also critical to “level up” if we are to manage the execution of our business effectively. It requires leading as an individual of character who knows how to be empathic, humble, candid, and vulnerable when we may not be having our best day or dealing with a highly complex challenge.
We help others learn and understand how best to work by keeping a leadership mindset. When a team is trusting, caring, and supportive of each other, they significantly enhance their ability to contribute to achieving the organization’s outcomes.
Believing that you need to leverage your intelligence, title, or position to lead others will only get you more work, as others will cease to want to follow you, possibly resist, and stand back and watch you try to do it all.
Execution management is an inside-out process. It effectively trains your managers on how to manage at an individual level. This may seem like a “nice to have” skill, but what does it look like in practice?
1) The organization’s strategy is understood by everyone on the team, and it is aligned with everyone’s goals and the team’s measurable outcomes,
2) Functional area and business units are aligned on what needs to get accomplished and work collaboratively
3) Results are consistently documented and reviewed, progress adjustments made accordingly, and everyone knows where they stand with their manager and their performance,
4) outcomes are delivered, and
5) People look forward to coming to work.
Is it time to “level up” your leadership mindset?
What differentiates leaders in your organization?
Why aren’t we thinking about the customer when it comes to meetings?
Meetings are the lifeblood of an organization. It is one of the best ways to communicate directly with any group of people on a team who need to hear important information stated in the same manner and context, all at the same time.
I’ve participated in and sat through hours and hours of meetings, too many to count, and from that experience, I’ve found the most difficult ones to be a part of all show the same pattern:
* The meeting owner or leader fails to prepare anything beyond an opening statement,
* The owner or leader overprepared and kills everyone in attendance with the information they already knew, didn’t need to know, or in some cases, didn’t care to know,
* The owner or leader never enforced a “no-screens” rule, allowing people’s technology and multi-tasking to occur during the meeting and taking their attention with it,
* The owner or leader invited too many people to the meeting, turning it into a “cocktail party,” of which many who didn’t need to be there were happy to attend, and most of those who needed to be there didn’t care to attend,
* Many of these meetings feature; no agenda, no pre-work, no notes, no documentation of actions, ideas, assignments, or follow-up,
* Many of these meetings went off-topic and wandered into other subjects and concerns (never having a key point or outcome),
* When these meetings were scheduled for an hour, they went the full hour,
* Most of these meetings involved people talking who liked hearing the sound of their voices. Otherwise, talking was optional,
* I was never thanked for my time (that I can recall), but I was always happy when the meeting ended,
* Most offered food, which seemed to prolong a meeting but gave you something to occupy your time or help you to stay awake.
So as I think about it. There were many meetings to dislike and, unfortunately, meetings that did not accomplish anything.
It’s a Leader’s responsibility to run great meetings. Responsible meetings happen only if they are well thought out (in advance) and have a clear objective. Care and consideration must be given to the people attending so the company benefits and the customer wins.
Let us never forget the customer.
After all, they end up paying for your organization’s time in meetings.
#ceos #leadership #meetings #execution