Ken Somers
Ken Somers(He/Him) • 1stMy practice works with business leaders and their teams to diagnose and solve the challenges of leading people and teams. We’re passionate about delivering “answers for the real world.”

21h •

Complete Staff Work in HR
A number of years ago, a colleague named Russell Schuck introduced me to the concept of “Completed Staff Work”. While I was not always perfect in following Russ’ advice, the guidance has served me very well for a long time. Thank you, Russ.

In the world of human resources, completed staff work is a process that helps ensure that all the necessary information and analysis is gathered before a decision is made. This is an invaluable tool for HR professionals, as it can help them avoid making costly mistakes.
There are several steps involved in completing staff work. First, you must identify the problem or issue that needs to be addressed. Once the problem is identified, you must gather all the relevant information. This may include data, research, and feedback from employees and/or business leaders.

After the information has been gathered, you must analyze it and develop a recommendation. Your recommendation should be based on the best available evidence and should be tailored to the specific needs of the organization. Generally, I like to present at least 2 options for leadership to consider. Always be prepared to endorse one solution over the others and be ready to defend your recommendation.

Once the recommendation has been developed, you must present it to management. The presentation should be clear and concise, and it should be supported by evidence. Management will then decide whether to approve or reject the recommendation.
By following the steps outlined above, HR professionals can help ensure that their decisions are based on sound information and analysis.

If you’re an HR professional, I encourage you to consider using completed staff work in your work. It can be a valuable tool that can help you make better decisions, reduce risk, and improve efficiency.
Here are the key steps for completing staff work in HR:

· Start by clearly defining the problem or issue. What is the specific problem that needs to be addressed?
· Gather all the relevant information. This may include data, research, and feedback from employees.
· Analyze the information and develop a recommendation. The recommendation should be based on the best available evidence and should be tailored to the specific needs of the organization.
· Present the recommendation to management. The presentation should be clear and concise, and it should be supported by evidence.
· Be prepared to answer questions and address concerns. Management may have questions about the recommendation, or the process used to develop it. Be prepared to answer these questions and address any concerns.
· Follow up after the decision is made. Once the decision has been made, follow up with management to ensure that the recommendation is being implemented effectively.

By following the steps outlined above, you can help ensure that your decisions are based on sound information and analysis.

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