PSYCHOLOGICAL SAFETY
What is your organization doing to expand and enhance psychological safety?
Is psychological safety seen as a strategic imperative?
Psychological Safety is essential to Performance:
✴️ Psychological safety does not operate at the expense of employee accountability; the most effective organizations achieve high levels of both, as this matrix shows.
“Most executives believe that relentless execution—the efficient, timely, consistent production and delivery of goods or services—is the surefire path to customer satisfaction and financial results. Managers who let up on execution even briefly, the assumption goes, do so at their peril. In fact, even flawless execution cannot guarantee enduring success in the knowledge economy. The influx of new knowledge in most fields makes it easy to fall behind.” – Amy Edmondson
To learn more I highly recommend Amy Edmondson book and many articles she has written on the topic.
Acknowledgment: image from HBR article written by Amy Edmondson
