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16m • 16 minutes ago • Visible to anyone on or off LinkedIn
“We must change, or we’re doomed.”
It’s true, but often achieves the opposite.
When leaders announce change, it often sounds like this:
“The world is changing – so we must change too. If not, we’ll be left behind.”
While well-meaning, this type of message triggers resistance.
Why?
Because it’s an unintentional morality tale (Sin number 7).
It tells people:
“You’ve been doing it wrong. I am the hero who shows the way.” (Sin number 5)
“If you don’t change, you’re the problem.”
No one wants to hear that.
And more importantly: it doesn’t work.
Let me offer you a better alternative – a simple 3-step Change Story (h/t Frances Frei & Anne Morris).
🧭 Step 1: Honor the Past
Start by reminding people what makes the organization strong. Celebrate their achievements, their resilience, their values.
This builds trust — and reminds them they can adapt successfully.
💬 “We’ve always been a company that puts people first and embraces innovation.”
📖 Step 2: Present a Compelling Change Mandate
Show that change isn’t something new or imposed –- it’s part of your DNA.
Help people see this moment as the next chapter in a story they already own.
💬 “Over the years, we’ve evolved from [X] to [Y], and each time, we came out stronger.”
🌅 Step 3: Cast a Vision of a Better Future
Now paint a picture of what’s ahead. Not as a threat, but as a shared opportunity.
💬 “Now it’s time to take the next step together. If we do, we’ll build something even more meaningful – for our people, our customers, and our future.”
That’s The Change Story.
No moralizing. No guilt-tripping. Just connection, continuity, and possibility.
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